PhotoPixc FAQ: Timelines, Revisions, Payment and How We Work

Listing image sets and A+ Content usually take 5–7 business days after you approve the brief. The clock starts once we have your photos, product details and confirmed claims. Larger catalogues are scheduled in batches, and the dates are written into your proposal.

A Brand Store design usually takes 10–15 business days after the brief and page plan are approved. That covers the homepage, subpages, mobile layouts and one handoff file per tile. See Brand Store design.

Brand identity projects usually take 3–4 weeks, because they run in stages: discovery, concepts, refinement and guidelines. Each stage is approved before the next one starts. See brand identity design.

The free Loom audit arrives within 2 business days of your request. A paid deep audit, such as the Google Ads audit, is delivered within 5 business days of receiving access.

Listing images, A+ Content, Brand Stores and ad creative include 2 revision rounds. Brand identity and collateral include one revision round per stage. Extra rounds are quoted in writing before we do them.

You receive upload-ready final files sized for the platform, usually JPEG or PNG for Amazon and Shopify. If you need layered source files, tell us before the project starts and we will confirm what is included in your proposal.

You do. Once the project is paid, the final files are yours to use on your listings, store and ads. They are delivered upload-ready, with a placement map showing which image goes where.

Your product photos, product details, the claims you can support (sizes, materials, certifications), your logo and brand colours if you have them, and 2–3 competitor listings. We send a short brief to fill in.

Yes. We write headlines and callouts from your confirmed product details, and you approve every claim before design starts. We don’t invent claims you can’t support.

Yes, as part of a design project. Clipping path, pure white backgrounds and basic retouching of your photos are included in every listing image set. We no longer sell photo editing as a standalone service.

We design every image to Amazon’s published requirements, such as a pure white main image background and 500–10,000 px on the longest side. Publication is always Amazon’s decision, so no studio can promise approval. Our sourced requirements checklist lists the rules.

Yes. Some categories, such as clothing, footwear and multipacks, add their own image rules. We check the style guide for your category before design starts and flag anything that affects your photos.

Yes. A+ Content and Brand Stores are available to brands enrolled in Amazon Brand Registry. Listing images do not need Brand Registry.

No. We design from the photos you provide. If your photos are too low-resolution or hide important details, we tell you before design starts so you can decide whether to reshoot.

As of October 2026, Amazon’s A+ Content guide says there are no additional eligibility criteria for Premium A+. Check what A+ Content Manager shows in your own account and marketplace. Our A+ vs Premium A+ guide explains the differences.

We invoice in USD. You can pay by card, Payoneer or Wise. Design projects are paid 50% upfront and 50% on delivery. Monthly management is billed monthly in advance.

Published prices are starting points for a standard scope, such as a 7-image listing set from $179. The final price depends on the number of products and images and how complex they are. You get a fixed quote in writing before work starts. See pricing.

For design projects, if you cancel before work starts (before the brief is approved), the deposit is refunded in full. If you cancel after work starts but before first drafts are delivered, we keep the part of the deposit that covers work already done and refund the rest. Once first drafts are delivered, the deposit is not refundable, but you keep the revision rounds in your proposal. Management stops with one month’s written notice. The full policy is in our terms.

We are based in Bangladesh (GMT+6). Our working day overlaps with UK mornings and early US mornings, so work often moves forward overnight for you. Live calls are booked at a time that suits you.

We reply to every email and project message within one business day.

Yes. We sign your NDA or ours before you share unreleased products, pricing or account data.

You do, directly to Google, Meta or Amazon from your own ad accounts. Management and setup fees do not include ad spend, and PhotoPixc never holds your ad budget.

Give one month’s written notice. Your ad accounts, pixels and data stay in your name, so nothing has to be handed back.

You always do. We work inside your own Google, Meta or Amazon Ads accounts with user access you grant, and you can remove that access at any time. We never ask for your password.

Send one Amazon listing, Shopify store or ad account and your main goal. ABS Jony records a 5-minute Loom video that covers 3 specific fixes you can act on, whether or not you hire us. No call is needed. Get my free 5-minute Loom audit.

Pilot places are limited: 40% off one design project or your first month of management (ad spend excluded). In return, we ask for a written testimonial and permission to publish a case study with your real numbers. Any pilot testimonial we publish says it came from a discounted project. The offer ends when the pilot places are filled, and there is no pressure to decide. Full terms are confirmed in writing in your proposal.

You work directly with the founder, ABS Jony, who plans and reviews every project. PhotoPixc is a founder-led studio, so there is no account manager between you and the person doing the work. More about us.

Mostly brands in the US, UK, Canada and Australia. All work is remote, by email, shared folders and scheduled calls.

Yes. We can hand files to your developer, work alongside your ads agency, or follow your existing brand guidelines. Tell us who else is involved at the brief stage.

PhotoPixc has been designing for e-commerce brands since 2016.

Yes. We design Shopify product page images, banners and collection tiles, and we run Shopify Google Shopping and Meta ads. See Shopify product page design and e-commerce PPC management.

Yes. Two live ad accounts are published with permission: Hearticy on Google Demand Gen (261 purchases for $192 in 18 days) and an Ontario plumbing company (3 enquiries for $15.18 in one week). Design case studies marked “concept” are self-initiated projects, not client results.